Your management staff needs a better understanding of factors that would inhibit implementation of a Quality Assurance program at their hospital.
Identify and describe at least 10 factors that could inhibit implementation of a quality assurance (QA) program at the hospital.
Identify the characteristics, defense mechanisms, and behaviors that the hospital may observe when implementing a new QA process.
Provide at least three suggestions of how the hospital can minimize the resistance to change in their organization.
Write a two- to three-page executive summary of your findings to the management staff using APA formatting styles.
Must use credited source and in-text citations
|Assignment 2 Grading Criteria
|Described 10 factors that could inhibit the implementation of a QA program at the hospital.
|Identified characteristics, defense mechanisms, and behaviors that are demonstrated to resist change.
|Provided at least three suggestions on how to minimize the resistance to change.
|Used correct grammar, spelling, and word choice, and cited all sources using correct APA style.