9-1 How do enterprise systems help businesses achieve operational excellence?
9-2 How do supply chain management systems coordinate planning, production, and logistics with suppliers?
9-3 How do customer relationship management systems (CRMs) help firms achieve customer intimacy?
9-4 What are the
challenges that enterprise applications pose and how are enterprise
applications taking advantage of new technologies?
9.5Online classes and business communications share some common ground.
Learning to communicate effectively across a great distance can be a
real challenge. Thre are many modern technologies that can make the
experience of long distance interaction much more productive. Think of
an organization where you worked, or currently work, and how
communication across distances can be a challenge. If you don’t have an
organization from which to draw experience, then think about our
classroom here online.
Explain how your company or this class can use collaboration tools
and learning management systems to improve communications and
collaboration among work teams. What tools would be effective and why?