Assignment: Systems Thinking
Systems thinking is important for health care administration leaders to gain understanding into health care quality. The internal structures, processes, and outcomes, as well as the external environment, have significant and sometimes predictable effects on the delivery of cost-effective and quality health care.
For this Assignment, select your health services organization or one with which you are familiar. Consider how the organization you select adheres to the elements of systems thinking..
The Assignment: (3–4 pages)
- Describe the organization you selected for this Assignment.
- Explain the input, throughput, output, outcomes, and feedback from a systems-level perspective for the organization you selected.
- Draw a diagram representing the system of the organization you selected.
- Explain why it is important to understand systems thinking in health care organizations. Be specific and provide examples.
Ross, T. K. (2014). Health care quality management: Tools and applications. San Francisco, CA: Jossey-Bass.
- Chapter 1, “Quality in Health Care” (pp. 3–36)
Institute of Medicine, Committee on Quality of Health Care in America. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press. Pages 7–21
Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds). (2000). To err is human: Building a safer health system. Washington, DC: National Academy Press. “Executive Summary” (pp. 1–17)
Provonost, P. J., Armstrong, C. M., Demski, R., Callender, T., Winner, L., Miller, M.R., … Rothman, P.B. (2015). Creating a high-reliability health care system: Improving performance on core processes of care at Johns Hopkins Medicine. Academic Medicine, 90(2), 165–172.
- “Background” (pp. 2–3)
- “Core Messages” (pp. 4–6)
Wachter, R. M. (2010). Patient safety at ten: Unmistakable progress, troubling gaps. Health Affairs, 29(1), 165–173