Crew resource management using the crm resources provided within the

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Crew Resource Management

Using the CRM resources provided within the Syllabus, research the history and evolution of CRM in aviation. Next, evaluate the role of CRM principles in several prominent commercial aviation accidents:
The deadly collision between 2 Boeing 747s on Tenerife Island on March 27th, 1977
United Flight 232 at Sioux City Iowa on July 19, 1989
US Air Flight 1549 at LaGuardia on January 15, 2009
In a two to four page paper, describe how CRM was different between the crews on Tenerife Island and the latter two accidents. Specifically, is there evidence of lessons learned from Tenerife that were applied in the in UAL 232 and USAir 1549? How did coordination and resource use differ between these accidents and how did it affect the outcome? Cite your sources appropriately.

MSGN 497

Special Studies in Leadership and Small Group Dynamics

SYLLABUS: Spring 2010

Instructor: Marie Hornickel

Associate Director of Student Activities

[email protected]


Office Hours: Monday- Wednesday, Friday, 8:30am-4:30pm

Student Activities Office, Student Center

Scheduled appointments are appreciated.

Class Time & Location: Thursdays, 2:00-4:00pm, Student Center (rooms listed on schedule)

Course Learning Objectives

Upon completion of this course, students should be able to:

• Develop a clear sense of the definition and purpose of leadership.

• Be able to utilize multiple leadership concepts to understand leadership situations and be an effective


• Understand the impact of individual differences on the practice of leadership.

• Understand personal strengths and weaknesses as a leader and follower.

• Develop the skills needed to be an effective leader and to form one’s own personal leadership


Course Expectations

This class is designed to be an interactive exploration of personal leadership development. Active

learning on the part of each individual is an essential component of this valuable experience. Active

learning involves more than just attending class and completing course assignments–it requires

that you engage in the critical reflection of readings and class discussions, question unclear concepts

and ideas, formulate individual perspectives on the issues raised in the course, and actively

participate in the exchange of ideas with peers.

Your contributions to this process include:

• Arriving to class on time with class materials

• Reading and reflecting on assignments prior to class

• Actively participating in class discussions and activities (this includes both sharing ideas

and actively listening to the views of others);

• Completing all assignments by designated due dates

The instructors’ contributions to this process will be:

• Being approachable and available to students

• Facilitating the development of an open, flexible, and collaborative learning community

• Being on time and prepared for class meetings

• Providing clear and constructive feedback

MSGN 497

Special Studies in Leadership and Small Group Dynamics

Syllabus continued

Grades will be based on the following:

Attendance & Class Participation (40%)

Attendance and active class participation are major factors of your overall grade. Each student is

allotted one absence, without hurting the overall course grade. Additional absences will lower the

overall course grade by one letter. If you need to miss class because of school business, please let the

instructor know in advance. Because this is a discussion-based class, your participation in discussions is

critical and will be reflected in your grade.

Each week after class there will be a case study or reading posted to Blackboard. It is your

responsibility to read the posting prior to the beginning of the next class at which point the reading will

be discussed. Your involvement in each discussion of the reading will be reflected in your class

participation grade.

Journal (25%)

You are expected to keep a weekly journal to document the journal question(s) provided to you at the

end of each class. Journal entries need to be at least one page in length (double spaced, 12 point font)

and should be posted to Blackboard no later than the start of the next class. Don’t forget to spellcheck!

Class Project (20%)

The class will be responsible for a campus-wide philanthropy project to be explained in the beginning of

the semester. As a class, decisions will need to be made and each class member will be assigned

specific responsibilities to complete throughout the planning and implementation of the project. Grades

will be assessed based on how well you fulfill your responsibilities in your designated leadership role

and how well you work with the team.

Leadership Reading and Presentation (15%)

• Leadership Reading:

Read one of the books listed below or select another non-fiction leadership book (i.e. books on a

leader of your choice, leadership theories, leadership practices, etc.).

“Who Moved My Cheese” by Spencer Johnson

“The 7 Habits of Highly Effective People” by Stephen Covey

“The Four Agreements” by Don Miguel Ruiz

“The One Minute Manager” by Kenneth Blanchard & Spencer Johnson

“Tuesdays with Morrie” by Mitch Albom

“The Fred Factor” by Mark Sanborn

“The Last Lecture” by Randy Pausch

• Presentation:

Provide a 10 minute Powerpoint presentation to the rest of the class. Include what the book was

about, what you learned from it, and how it will affect your leadership style.

Class presentations will occur on April 29
and May 6



Attendance & Class Participation 120 points A = 270-300 points

Journal 75 points B = 240-269 points

Class Project 60 points C = 210-239 points

Presentation 45 points D = 180-209 points

TOTAL: 300 points F = 0-179 points

MSGN 497

Special Studies in Leadership and Small Group Dynamics


Date Class Topic Room

January 14 Course Overview, Introduction to Leadership SC 236

January 21 Leadership Styles Ballroom C

Class Project

January 28 Interacting in Teams & Groups Ballroom C

February 4 Teambuilding, Planning Meetings and Events Ballroom C

February 11 Understanding Yourself Ballroom C

February 18 Setting Goals & Expectations, Motivation Ballroom C

February 25 Ethical Decision Making Ballroom C

March 4 Communication/Delegation Ballroom C

March 11 Conflict Management/Confrontation Ballroom C

March 18 NO CLASS: Spring Break

March 25 Leading Inclusive Organizations (Part 1) SC 236

April 1 Leading Inclusive Organizations (Part 2) Ballroom C

April 8 NO CLASS: E-days

April 15 Mentoring Ballroom C

April 22 Renewal of Self SC 236

April 29 Presentations Ballroom E

May 6 Presentations, Celebration SC 236

Course content derived from various sources including but not limited to:

Komives, S.R., Lucas, N., & McMahon, T. R. (2007). Exploring Leadership: For College Students Who Want to Make a

Difference (2
edition). San Francisco: Jossey-Bass.

Owen, J.O., Komives, S.R., Lucas, N., & McMahon, T.R. (2007). Instructor’s Guide for Exploring Leadership: For

College Students Who Want to Make a Difference (2
edition). San Francisco: Jossey-Bass.





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