As the need continues to rise for increased accessibility of services, there are more options available for using telehealth. Since telehealth counselors are not in the same location as their clients, it is important to obtain a client’s current physical location if safety concerns come up during a session.
Watch the following excerpt from a telehealth intake assessment with a client who has experienced significant trauma and loss. The client has reached out to her employee assistance counselor after being urged by her supervisor to seek help.
Note: A transcript of the video is available. GO TO THE BLACKBOARD TO SEE THE VIDEO
What are some considerations that a counselor must make when conducting a telehealth session? Is there anything that concerns you about observing or interpreting a client’s mood, affect, vocal tone, or body language using telehealth? What are some goals that you might include in this client’s safety plan? What resources local to your area might you offer this client?
PLEASE GO TO THE BLACKBOARD TO SEE THE VIDEO.