The final stage in Kotter’s eight stage process for creating major change is to make the change permanent – to embed it in the culture of the organization, making the change “the way we do things around here”. During this phase you should be focused on:
- Persisting, monitoring and measuring progress and not declaring victory prematurely.
- Recognizing, rewarding and modeling the new behavior.
- Using champions of the change to tell their story.
Read and view John Kotter on the subject. Then respond to the following: What are you doing to keep old behaviors from creeping back? What policies, procedures and systems do you need to build your change into in order to make it part of standard practice?